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Our professionally trained support team is available for you around the clock, 7 days a week.

Helpdesk    +423 235 00 19
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During working hours:       from 8 am to 5 pm
Outside working hours:     from 5 pm to 8 am

The service of the technical engineers takes places within the framework of agreed to service levels. Together, we define an individual level of service quality that then becomes embedded in your own specific SLA.

Do you need a “Remote Hand”? We are pleased to work with you and arrange to manage your basic operations. Our technical team takes over work like cabling of racks, visual controls, power off, power on and/or the installation of systems. We charge you these services at the actual hourly rates according to the SLA.